Reschedule An Appointment

Article Summary: how clients can reschedule their appointment.


How To Reschedule Your Appointment 

We understand that life happens and you may need to reschedule your upcoming appointment. No problem at all! We can walk you through the steps in order to reschedule your appointment.


  1. Click appts
  2. Click view details on the appointment that you would like to reschedule



    

    3. Click reschedule

    4. From there, you will be led to your pros calendar to choose a new date and time.

    5. Once you have selected a new time, click Accept & Book.



NOTE: If the upcoming appointment is less than 24-hours away, you may not be able to reschedule the appointment yourself and will need to contact your pro directly. Simply click the pro's name at the top of the appointment info screen and their contact info is on their profile.



Frequently Asked Questions | FAQ

What happens if I Cancel Late or Do Not Show Up to my Appointment? 

Your professional may enforce a No-Show or Late-Cancel policy, if so, you will not be able to reschedule your appointment within the 24-hour window. For more information on this policy, click here.


Will I be charged another booking fee if I reschedule the appointment?

There will not be an additional booking fee charge for a rescheduled appointment.


What if my professional reschedules my appointment without my permission?

Please reach out to your professional directly for clarification. If you have any trouble contacting your professional or need further assistance, fee free to contact StyleSeat customer support.


My professional is not available for a rescheduled time, how do I cancel?

All appointment management (booking, rescheduling, or canceling) is done through your StyleSeat account, click here for instructions on how to cancel your appointment.


Can I reschedule a guest-booked appointment?

Guest-booked appointments are not able to be rescheduled, you would have to cancel and rebook. Click here for instructions on how to cancel your appointment.


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Modified on Thu, 18 May 2023 at 09:30 AM