You can cancel your appointments via your account section on either our app or website. If your appointment is within 24 hours, you'll need to reach out to your professional directly. 

Please keep in mind, you may be charged a fee if you cancel within a 24 hour period or if you simply don't show up to your appointment without canceling first. Please refer to your professional's No-show/Late Cancellation policy located on their booking profile and in your appointment email confirmation.

Canceling an appointment via our website:

  1. Log into your StyleSeat account at
  2. Hover over your "My Settings" in the upper right-hand corner of the screen
  3. Choose "My Appointments" from the drop-down
  4. Click on the appointment you want to cancel
  5. On the window that pops up, just click "Cancel" and confirm

Canceling an appointment via our app: 

  1. Go to "My Appointments"
  2. Open the appointment you wish to cancel
  3. Tap "Cancel" and confirm

If you booked an appointment as a “Guest” the appointment will not show in your upcoming appointments.

You can cancel your appointment from your confirmation email by selecting "Manage your appointment at your fingertips here."