Payments & Refunds

Best Practices to Help Us Protect You Against Chargebacks
Explanation of how chargebacks work and tips to avoid these reports from clients. What is a chargeback? Clients (“cardholders”) obtain credit/debit ...
Thu, Mar 2, 2023 at 12:12 PM
Checkout & Payment Processing
Article summary: Everything you need to know about checking out appointments on StyleSeat including, benefits, payment options, checkout settings, and step-...
Fri, Mar 17, 2023 at 10:06 AM
Credit Card Declined during Checkout
If your client’s card has been declined, the transaction is unable to be completed. When a card declines, we attempt the payment automatically several times...
Fri, Jan 28, 2022 at 3:12 PM
Get Tipped on StyleSeat
How clients leave tips on StyleSeat and frequently asked questions from professionals about tips.  How do clients tip on StyleSeat? Your clients have a...
Tue, Mar 7, 2023 at 11:05 AM
How Does Smart Pricing Work?
Why It's Exciting!   Get paid what your time is really worth with Smart Pricing. Our data science analyzes your business, identifies your most popula...
Fri, Mar 4, 2022 at 2:59 PM
How to Edit Appointment Details
To edit the details of an appointment, select the appointment from your Calendar, Home tab or Client tab.    EDIT THE TIME AND DURATION  To edit the time...
Fri, Jan 28, 2022 at 1:38 PM
How-To | Request Payment Up-Front
How to request payment from clients before the appointment. Benefits By collecting payment ahead of time, you minimize the chance of non-payment for y...
Tue, Mar 7, 2023 at 11:27 AM
Issue Refunds
There may be times you need to issue a refund to a client. If you charged your client via StyleSeat payments, you can quickly refund them the full or a part...
Thu, Aug 4, 2022 at 3:26 PM
Klarna FAQ
We’ve partnered with Klarna to bring our customers a new way to pay at checkout. With just four payments and zero interest, Klarna is an easy way for c...
Tue, Sep 13, 2022 at 10:49 AM
No-Show & Late-Cancellation Protection
How to set up a no-show/late cancellation policy to get paid for client cancels and no-shows, how to charge or waive the fee, how to handle client credit ca...
Mon, Feb 27, 2023 at 9:33 AM