Payments & Refunds

Accept Payments & No-Show Protection
StyleSeat offers both full payment processing for your business and the ability to set no-show and late cancellation policies. In order to set a no-show/lat...
Fri, Jul 2, 2021 at 1:28 PM
Appointment Details for Professionals on Auto Checkout
We’ve simplified the way you edit your appointment details and if you use Automatic Checkout, you will now see alerts when there's an issue with the ca...
Fri, Jul 2, 2021 at 1:29 PM
Best Practices to Help Us Protect You Against Chargebacks
What is a chargeback? Clients (“cardholders”) obtain credit/debit cards from their issuing bank. A chargeback serves as a form of customer protection prov...
Sat, Jul 3, 2021 at 9:47 PM
Clients Who Pay Cash or Other Payment Method
Clients can definitely pay cash for their appointment and we won't charge their card on file. All you need to do is make sure you check their appointme...
Sun, Jul 4, 2021 at 12:50 PM
Credit Card Declined during Checkout
If your client’s card has been declined, the transaction is unable to be completed. When a card declines, we attempt the payment automatically several times...
Sat, Jul 3, 2021 at 9:48 PM
Get Tipped through StyleSeat
Keep everything in one neat and tidy place and get those tips from your clients via StyleSeat. Clients who have cards entered can set a default tip amount o...
Sat, Jul 3, 2021 at 9:52 PM
How Does Smart Pricing Work?
Why It's Exciting!   Get paid what your time is really worth with Smart Pricing. Our data science analyzes your business, identifies your most popula...
Sat, Sep 11, 2021 at 11:26 AM
How to Check Out an Appointment on StyleSeat
Give clients a seamless experience from booking to checkout by charging them directly through StyleSeat. To get started, make sure you’ve completed these st...
Fri, Jul 2, 2021 at 1:59 PM
How to Edit Appointment Details
To edit the details of an appointment, select the appointment from your Calendar, Home tab or Client tab.    EDIT THE TIME AND DURATION  To edit the t...
Fri, Jul 2, 2021 at 1:59 PM
Issue Refunds
There may be times you need to issue a refund to a client. If you charged your client via StyleSeat payments, you can quickly refund them the full or a part...
Fri, Jul 2, 2021 at 2:00 PM