Early Access | How StyleSeat Keeps Your Schedule Full

Article Summary: Now clients can get early access to those last-minute cancels and pros can keep their books full. Early access appointments are a win-win for everyone! 

We know how frustrating it can be for a client when they can't find the time they’re looking for, so we’re giving them more opportunities to book the time they really want. The early access feature is a win win for both pro and client!

How it Works 

• When you get a last-minute opening, we’ll provide an option for clients to receive an SMS notification of the earlier time slot so they get the chance to fill it and claim an earlier appointment time.
• If the time is more convenient for them and they want to book it before anyone else does, they can book directly from the link we text them, and StyleSeat will collect an additional early access fee. 

Fees

$35/monthly Premium Plan:

• The client pays the $10 early access if they claim the new appointment. No additional fees apply to professionals on the Premium Plan for filling the time slot.

$0/monthly Basic Plan:

• A 25% fee (service cost + tip) will be collected from any appointment where we worked to fill an open time slot in your calendar. 

NOTE: Since this feature is controlled from the client end, it is not possible to disable it on your professional account. If you don’t want a time slot to be filled when you have a cancelation, we recommend creating a personal appointment to block off the time slot.

Frequently Asked Questions | FAQ

How often will you contact my clients about openings?

The client will receive a notification every time there is a cancelation for the service that they signed up to be notified of early openings for.

What if my client doesn’t want to pay the fee?

If your client does not want to pay the fee, they can select no thanks and keep their current appointment time slot.

Who gets the $10 fee?

The early access fee is collected by StyleSeat to continue to power this feature that works to keep your schedule full!