Payments, Refunds & More

Refund FAQs
If you are requesting a refund for services rendered or for a charge associated with a no-show or late canceled appointment, please contact your professiona...
Sat, Jul 3, 2021 at 10:45 PM
Refund: Missed or Late Cancel Appointment
StyleSeat offers a protection policy for our professionals called a No-Show/Late Cancellation policy. This means pros can choose to charge your card if you ...
Sat, Jul 3, 2021 at 10:46 PM
Manage Credit Cards
Since many of our pros have a No-Show/Late Cancellation policy set on their accounts, you may need to have a credit card on file to book with them. You can ...
Sat, Jul 3, 2021 at 10:43 PM
What if I Cancel Late or Do Not Show Up to My Appointment
Your professional has the ability to charge a no-show & late cancellation fee for their clients who book with them. The policy is displayed on their boo...
Sun, Jul 4, 2021 at 1:05 PM
Client Initiated Prepayment
Want to plan ahead and pay your professional up-front for your appointment? You now can with client initiated prepay! We’ve received overwhelming feedback f...
Sat, Jul 3, 2021 at 10:41 PM
Booking Fee
We always aim to provide a smooth booking experience from reminders to re-book, to paying for an appointment in just a few taps. StyleSeat now charges a sta...
Sat, Jul 3, 2021 at 10:41 PM
Service Fees
In order to power new and innovative features, some appointments paid through StyleSeat will include a small service fee. The fee will be a percentage of th...
Sat, Jul 3, 2021 at 10:47 PM
Have Your Professional Save Your Credit Card on File for Easy Checkout
Don't want to hand over your credit card to your professional each and every time you check out?  Great news!  Now, with your permission, your professi...
Sat, Jul 3, 2021 at 10:43 PM
Credit Card Declined When Booking an Appointment or at Checkout
There could be several reasons your credit card was declined when attempting to book or pay for an appointment.  Prior to booking an appointment online, a...
Sat, Jul 3, 2021 at 10:42 PM
Pay in Cash--Don't Charge Credit Card
You can pay for your appointment in cash if you don't want to use a credit or debit card. Just let your Pro know before you leave that they should chec...
Sat, Jul 3, 2021 at 10:44 PM